Unveil the Magic: Dubai & Abu Dhabi Beach/City Combo Package - 5 Nights of Bliss! Explore Dubai's vibrant cityscape and iconic sites, from the old-world charm of Abras to the shimmering Gold Souk. Marvel at the Dubai Mall, Burj Khalifa, and Palm Island. Indulge in leisurely days and savor local flavors. Then, journey to Abu Dhabi for the majestic Sheikh Zayed Grand Mosque, Louvre Museum, and thrilling Yas Island. Immerse yourself in luxury, culture, and adventure. Book now and create unforgettable memories in the jewels of the Emirates!
Note: * All Tour with audio guide operates in the following languages: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN, PORTUGUESE, CHINESE, JAPANESE, RUSSIAN & KOREAN
Complaints and Suggestions
In order to continuously improve our services, we encourage our clients to submit their complaints and/or suggestions in writing. Please note that, under the legislation governing the activity of travel agencies, clients have a period of 30 days after the end of the trip/stay to do so.
You may submit your feedback through one of the following channels:
By Email or Post
Using the contact details of the agency indicated in the footer
Provedor do Cliente – APAVT
Under Decree-Law No. 144/2015, of September 8, and as members of APAVT, we adhere to the services of the Customer Ombudsman.
If you wish to submit a complaint, you may contact:
Provedor do Cliente da APAVT
Rua Rodrigues Sampaio, 170 – 1º
1169-120 Lisboa
Tel: 213 553 010 | Fax: 213 145 080
Email: provedor@provedorapavt.com
https://provedor.apavtnet.pt/
Comissão arbitral do Turismo de Portugal
https://www.turismodeportugal.pt/
avt.reclamacoes@turismodeportugal.pt
Complaints Book
Physical: Available in all our stores. Complaints submitted will be reviewed by Turismo de Portugal or by the competent entities indicated by the Consumer Directorate-General.
Online: Available via the official platform at www.livroreclamacoes.pt, with complaints also reviewed by the competent entities.