Embark on an unforgettable journey through the United Arab Emirates with our tour "UAE: The Essentials." Discover the vibrant city of Dubai, from its iconic skyscrapers to the historic districts of Bastakyia. Experience the thrill of a desert safari, where you'll witness a breathtaking Arabian sunset and indulge in a delicious barbecue dinner. In Abu Dhabi, explore the majestic Sheikh Zayed Grand Mosque and visit the world-renowned Louvre Museum. Immerse yourself in the rich traditions of Al Ain, with visits to the camel market, Jahili Fort, and Al Ain Palace. Conclude your adventure with a tour of Sharjah's cultural treasures and a visit to the renowned Dubai Mall. Enjoy comfortable accommodations, delectable meals, and the expertise of our knowledgeable guides throughout your journey. Don't miss the opportunity to experience the essentials of the UAE. Book your tour today!
** These tours are available in English, French, Spanish, and Italian. Immerse yourself in the beauty of the UAE while being guided by our knowledgeable experts in your preferred language.
Complaints and Suggestions
In order to continuously improve our services, we encourage our clients to submit their complaints and/or suggestions in writing. Please note that, under the legislation governing the activity of travel agencies, clients have a period of 30 days after the end of the trip/stay to do so.
You may submit your feedback through one of the following channels:
By Email or Post
Using the contact details of the agency indicated in the footer
Provedor do Cliente – APAVT
Under Decree-Law No. 144/2015, of September 8, and as members of APAVT, we adhere to the services of the Customer Ombudsman.
If you wish to submit a complaint, you may contact:
Provedor do Cliente da APAVT
Rua Rodrigues Sampaio, 170 – 1º
1169-120 Lisboa
Tel: 213 553 010 | Fax: 213 145 080
Email: provedor@provedorapavt.com
https://provedor.apavtnet.pt/
Comissão arbitral do Turismo de Portugal
https://www.turismodeportugal.pt/
avt.reclamacoes@turismodeportugal.pt
Complaints Book
Physical: Available in all our stores. Complaints submitted will be reviewed by Turismo de Portugal or by the competent entities indicated by the Consumer Directorate-General.
Online: Available via the official platform at www.livroreclamacoes.pt, with complaints also reviewed by the competent entities.