Experience the wonders of Al-Ahsa with our exciting two-day itinerary! Immerse yourself in the world's largest oasis, boasting over 2.5 million palm trees fed by a massive underground aquifer. Discover the ancient secrets of the region as we explore the potential location of the lost Arab kingdom capital of Gerrha. We'll take you on a journey through the stunning Jebel Qarah, a limestone outcrop with canyons and caves, offering breathtaking views of the vast palm tree cultivations.
On the second day, we'll take you on a drive through the impressive dunes and sabkhas of the desert, revealing a unique landscape rich in water resources. This itinerary includes train tickets, one-night accommodation in a comfortable hotel, daily buffet breakfast, lunch en route, and dinner in Al-Hofuf. Don't miss this once-in-a-lifetime opportunity to explore the wonders of Al-Ahsa!
Complaints and Suggestions
In order to continuously improve our services, we encourage our clients to submit their complaints and/or suggestions in writing. Please note that, under the legislation governing the activity of travel agencies, clients have a period of 30 days after the end of the trip/stay to do so.
You may submit your feedback through one of the following channels:
By Email or Post
Using the contact details of the agency indicated in the footer
Provedor do Cliente – APAVT
Under Decree-Law No. 144/2015, of September 8, and as members of APAVT, we adhere to the services of the Customer Ombudsman.
If you wish to submit a complaint, you may contact:
Provedor do Cliente da APAVT
Rua Rodrigues Sampaio, 170 – 1º
1169-120 Lisboa
Tel: 213 553 010 | Fax: 213 145 080
Email: provedor@provedorapavt.com
https://provedor.apavtnet.pt/
Comissão arbitral do Turismo de Portugal
https://www.turismodeportugal.pt/
avt.reclamacoes@turismodeportugal.pt
Complaints Book
Physical: Available in all our stores. Complaints submitted will be reviewed by Turismo de Portugal or by the competent entities indicated by the Consumer Directorate-General.
Online: Available via the official platform at www.livroreclamacoes.pt, with complaints also reviewed by the competent entities.