Ένα λεπτό παρακαλώ, ψάχνουμε για τις καλύτερες τιμές
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Al-'Ula is a city of the Medina Region in north-western Saudi Arabia.Al-'Ula was the capital of the ancient Lihyanites (Dedanites).
There are few places in the world where you can feel like a true explorer charting the unknown. In many historic destinations, the illusion of discovery is promptly shattered by a jungle of selfie sticks. But in AlUla, which is home to Saudi Arabia’s first UNESCO World Heritage Site, deep in the desert in the northwestern region of the country, you might still be able to play out your fantasy of being an intrepid archaeologist for a day.
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Complaints and Suggestions
In order to continuously improve our services, we encourage our clients to submit their complaints and/or suggestions in writing. Please note that, under the legislation governing the activity of travel agencies, clients have a period of 30 days after the end of the trip/stay to do so.
You may submit your feedback through one of the following channels:
By Email or Post
Using the contact details of the agency indicated in the footer
Provedor do Cliente – APAVT
Under Decree-Law No. 144/2015, of September 8, and as members of APAVT, we adhere to the services of the Customer Ombudsman.
If you wish to submit a complaint, you may contact:
Provedor do Cliente da APAVT
Rua Rodrigues Sampaio, 170 – 1º
1169-120 Lisboa
Tel: 213 553 010 | Fax: 213 145 080
Email: provedor@provedorapavt.com
https://provedor.apavtnet.pt/
Comissão arbitral do Turismo de Portugal
https://www.turismodeportugal.pt/
avt.reclamacoes@turismodeportugal.pt
Complaints Book
Physical: Available in all our stores. Complaints submitted will be reviewed by Turismo de Portugal or by the competent entities indicated by the Consumer Directorate-General.
Online: Available via the official platform at www.livroreclamacoes.pt, with complaints also reviewed by the competent entities.
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